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#42857 - 01/14/03 03:39 AM
A Disheartening Trip - December 2002
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Registered: 05/31/00
Posts: 1887
Loc: Chicago, IL, USA
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About a week before Christmas, I was thinking of getting out of town for the holidays since I didn't really have any specific plans. I see my family many times during the year and usually reserve the Christmas holidays for myself. So I went to American Airlines' website to look for cheap fares. My first shot was southeast Florida where my parents are – the airfares were very high. Second shot was Buffalo where my grandmother and a few other relatives are – airfares WAY too high. Third shot was New Orleans which is a city I love and have friends there – airfares too high. Fourth shot – Las Vegas – if I flew on Christmas Day first thing in the morning and returned on the weekend - $218! Bingo! I hesitated slightly since I had just been there for Thanksgiving – “What would my friends and family think of me?” But then I thought, “Oh what the hell!” So I called my casino host at NYNY to see if I could snag a free room at that time. When she told me I could stay for 3 nights but would have to vacate on Saturday since they were sold out, the trip was set – I was off for Vegas again! I left Chicago first thing in the morning on Christmas Day and arrived early in LV at 9:00AM. Since I figured it was way too early to check into NYNY, I cabbed it over to the Palms to play some 10/7 DB poker and catch a late-morning movie. Within the first 5 minutes of playing, I hit Quad Aces (on a quarter machine) and by the time I cashed out I was $250 ahead. This was about the only luck I'd have on the entire trip. After the show (Gangs of New York – I'd give it 3 stars), I headed over to NYNY to check in. I got a wonderful Jacuzzi room on the 28th floor with a view of the strip. After getting myself unpacked and settled, I headed down to the casino to seek out my favorite machines. Unfortunately, to my horror, they were ALL GONE! Since the last time I had visited NYNY, they had mostly converted all of their slots and VP machines to the EZ Pay ticket system. But what they did with VP was take out all the old machines and replace them with Game King multi-game machines. I HATE these machines because I never win on them and their pay schedules are usually bad. Such was the case at NYNY. Realize, I've been playing video poker now for about 6 years, visiting Las Vegas 3 or 4 times per year. Since 1998, I've been a regular player at New York-New York, and have enjoyed their video poker selection (mostly 9/7 Double Bonus at both the dollar and quarter level). In fact, I've been SUCH a good player that I regularly get my rooms and meals comped and I've stayed there almost exclusively over the past 4 years. I've had good luck and bad luck, but always felt like I got an good value and a winning chance at my efforts. That said, I was horribly disappointed to see that MOST of their video poker inventory is now these Game Kings with mostly unfavorable pay schedules. In my experience, I've never have ANY luck at these Game King machines and always hesitate playing them. And playing at NYNY on this trip, my worst fears came true – Every time I sat down to play, these machines didn't pay anything. I could hardly get a Pair of Jacks, let alone 3 of a Kind or a Full House. My efforts at playing were futile since my money disappeared quickly and I never felt like I had a winning chance at anything. I tried both dollars and quarters (which had WORSE pay schedules) and NOTHING was paying. I lost my session limit very quickly and bailed out. So I put myself in a position to observe other people playing and NO ONE was winning. I did this several times during the trip and never saw anyone win anything. The good news (if there is any) was that their quarter triple pays with the royal progressives were still there and at least when I play at these machines, I feel like I have a chance. However, those machines did not have the EZ Pay ticket system on them and I'm afraid they'll probably disappear soon. So I spent a good portion of the rest of the trip walking around, looking at the Christmas decorations at the various hotels – Bellagio, of course, was beautiful; my favorite was Mandalay Bay - going to the movies, sitting in my “free” Jacuzzi, playing much more blackjack than I normally do, and of course, eating (one of my favorite activities!  . Christmas night (Wednesday) was pretty much a bust. I was afraid to play anymore VP so I tried blackjack and craps but lost at both. So I drowned my sorrows in Krispy Kremes. Thursday morning I had a small winning session on the triple play progressives, then headed to Excalibur's non-smoking blackjack pit where I settled in for about 3 hours – a fun dealer, a nice group of people at the table, and a small win. Did a movie in the afternoon (Catch Me if You Can – 3 stars), Jacuzzi, dinner at Chin-Chin in NYNY, then to Bellagio to listen to the band at the Fontana Lounge and play some VP at machines I feel safe on. Had a fun, break-even session. Friday morning I attempted to give the Game Kings at NYNY another try but it was useless – same story. Bailed out, went to Excalibur to play craps (won a bunch of money very quickly and bailed) and blackjack (lost it all back slllooowwwllllyyyyyy). Movie in the late afternoon (Two Week Notice – horrible – 1 star), Jacuzzi, dinner at the Mexican place in NYNY, and finished up with a losing session of BJ back at Excalibur. Well, actually, I finished with a consolation session of Krispy Kremes! Back at NYNY I went to the Player's Club Booth to get whatever cashback I had coming (not much). The woman there told me they were phasing out their merchandise that you get for points and said I had quite a few banked over the years that I never used. I had something like 15,000 points. So I ended up getting 3 golf shirts, 4 t-shirts, and a terry-cloth robe. I'm glad I had extra room in my suitcase! I left first thing the next morning and got back to Chicago by noon. The plane was nearly empty. But I left NYNY with a bitter taste in my mouth. Right now I'm wondering whether or not I continue giving NYNY my business or seeking a new home base when I'm in Las Vegas. I'm wondering was it just my bad luck or do those Game Kings pay according to the pay schedules they're supposed to pay at? The skeptic inside me tells me they've set these machines to pay less than what they're supposed to. And I think I'm going to write a letter of discontent to someone at NYNY and tell them of my experience. I'm not sure if this is a wise move or not but I think I'll at least ask them to try to bring back some 9/7 DB poker at the $1 level. All in all, it was a disheartening trip.
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#42859 - 01/15/03 02:16 AM
Re: A Disheartening Trip - December 2002
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Member
Registered: 08/01/01
Posts: 6002
Loc: Las Vegas NV , USA
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I know how it is to see a Las Vegas favorite disappear. I've lost a lot of them and I hate to see it happen to others. I don't think writing a letter will do any harm. I worry that what you experienced is a trend that will not change. Basic casino economics probably favor a programable game over your favorite dedicated machine. Who knows, we might all end up playing VP at the Plaza because that is where all of our favorite machines went to die? It won't hurt to shop around to see if you feel more comfortable in another casino.
I "THINK" that if you set aside all feelings and emotions, the gaming comission regulates the video poker to the degree that each deck has 52 random cards (unless otherwise stated, such as joker poker) and the only thing that can be manipulated by the casino or game manufacturer is the pay schedule. And if that is true, you should be able chalk this trip up as one of the down sessions is an ongoing series of ups and downs...IN THEORY. Before I ask you to adopt that theory I totally agree with you and Lee that sometimes certain types of machines just don't seem to play well or pay well. And most of those are the multi-game machines. Give me a desktop IGT dedicated VP game anytime.
I have another theory I can throw out. I think that we like our certain brand, set-up, paytable, game type, demomination of video poker. When we find our favorite machine, there is a lot of positive emotions flowing and we play a pretty good session and justify our losses in numbers. When we walk into the situation you experienced, we have absolutely no good karma. We miss our old machine, the pay table is different, the buttons are often in a different spot, and we are skeptical from the start. We have several strikes against our own mental outlook, and therefore we don't play well. We get mad at the first loss, get madder at the second losing hand, and even a win doesn't make us happy. I tried working on this theory with the Oddesy games when they first came out and I tried it on the Rio bar top games. At the Rio, I never did good on Jacks or Better, and I blamed that on distractions of the bar, bartenders, snacks, TVs, Rio Rita, and John with his fruit hat. I actually had many good sessions of gimmick (bonus) VP games. I never could play the Oddesy games smoothly. I was always distracted with the dealer, the stacks of chips, and the touch screen. Bottom line, I think the comfort factor is a big issue.
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