We rented a car from Alamo when we were there in April. We belong to their Quicksilver program. I had my reservation printed out. We took the shuttle to the carlot, and didn't even have to talk to a person. We walked up to the kiosk, swiped our credit card got our printout and proceeded to our car. It was that quick and easy! I don't know if it's like this all the time, but I was impressed.
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Kats